![\"\"](\"https:\/\/www.growby.net\/blog\/wp-content\/uploads\/2024\/03\/auotmation-blog-image-1-1.png\")
<\/p>\n
These two automation have their own use cases. Based on the needs of businesses, each of these automation can be enabled.<\/p>\n
Now, lets deep dive into the first one:<\/p>\n
Incoming message based automation<\/strong><\/h2>\nThere are two ways in which you can greet an incoming message using the Growby Panel.<\/p>\n
1. Welcome Message
\n2. Keyword Based Message<\/strong><\/p>\nWelcome Message<\/strong><\/h2>\nUsing this feature, you can create a personalized message in the Growby dashboard. So that, when a customer messages you first, an automated greeting is sent to them instantly.<\/p>\n
Let us show how you can create:<\/strong><\/p>\nStep 1:<\/strong> Open app.growby.net and login with your credentials.<\/p>\nStep 2:<\/strong> Click on Automation <\/strong><\/p>\nStep 3:<\/strong> Click on Try It<\/strong> button under the Greeting Message Feature<\/p>\n![\"\"](\"https:\/\/www.growby.net\/blog\/wp-content\/uploads\/2024\/03\/0c7099d3-404d-4484-964d-cedaa79ad9d6-1.png\")
<\/p>\n
You will see the following dashboard as shown in the pic below<\/p>\n
![\"\"](\"https:\/\/www.growby.net\/blog\/wp-content\/uploads\/2024\/03\/a465a71e-9863-40de-8d99-f0ac5acba9f7-1.png\")
<\/p>\n
Step 4:<\/strong> Select your WABA Account<\/p>\nStep 5:<\/strong> Set the Name for greetings message (This is just for your reference)<\/p>\nStep 6:<\/strong> Type the greeting message you want the customers to receive.<\/p>\nStep 7:<\/strong> Enable the toggle button which is highlighted in the above image.<\/p>\nStep 8:<\/strong> Click on Save<\/p>\nLet’s jump on to the 2nd type of feature<\/p>\n
Keyword Based Message<\/strong><\/h2>\nIn this feature, you have to set certain trigger words. And those trigger words will have messages connected with them.
\nSo when a customer sends you a message with one of those trigger words in it, the message that was set up for thattrigger word will be sent to the customer.<\/p>\n
For ex: Let the trigger word be \u201cPrice<\/strong>\u201d
\nAnd you have set the message as \u201c To know the price, you can visiting our pricing page<\/strong>\u201dSo, when a customer texts you something like – \u201cHi, i would like to know the price of the software<\/strong>\u201d , the price word gets triggered, and the message is sent instantly.<\/p>\nLet us show you how you can create this using the Growby Dashboard.<\/p>\n
Step 1:<\/strong> Login to app.growby.net<\/p>\nStep 2:<\/strong> Click on automation<\/p>\nStep 3:<\/strong> Click on try it under the keyword based automation feature<\/p>\n![\"\"](\"https:\/\/www.growby.net\/blog\/wp-content\/uploads\/2024\/03\/81a75ee1-1731-4272-8b8c-572f55e4f671-1.png\")
<\/p>\n
You will see the following dashboard as shown in the pic below<\/p>\n
![\"\"](\"https:\/\/www.growby.net\/blog\/wp-content\/uploads\/2024\/03\/ea922dd4-656e-4dec-bc31-cebaa6150221-1.png\")
<\/p>\n
Step 4:<\/strong> Select your WABA account<\/p>\nStep 5:<\/strong> Write the name for this automation ( This is only for your reference )<\/strong><\/p>\nStep 6:<\/strong> Type the keywords in the \u201cWhen this happens\u201d<\/strong> box<\/p>\nStep 7:<\/strong> Choose the type of message you want to send under the \u201cTake this action\u201d<\/strong><\/p>\nStep 8:<\/strong> Write the message which you want to be sent when the keyword is triggered.<\/p>\nStep 9:<\/strong> Enable the toggle button which is highlighted in the above image.<\/p>\nStep 10:<\/strong> Click on Save<\/p>\nAnd that’s it, you have successfully set the keyword based automation for your business using the Growby Panel.<\/p>\n
Now, let move forward with the second category of automation feature<\/p>\n
Data Based Automation<\/strong><\/h2>\nIn data based automation, a message is sent when a matching date is found in your data.<\/p>\n
There are 3 categories in Growby\u2019s data based automation<\/p>\n
\n- Birthday and Anniversary<\/li>\n
- Festival Discount<\/li>\n
- Reminders ( coming soon )<\/strong><\/li>\n<\/ul>\n
![\"\"](\"https:\/\/www.growby.net\/blog\/wp-content\/uploads\/2024\/03\/Screenshot-2024-03-05-120028-1.png\")
<\/p>\n
Birthday & Anniversary<\/strong><\/h2>\nStep 1:<\/strong> Login to app.growby.net using your credentials<\/p>\nStep 2:<\/strong> Click on Automation<\/p>\nStep 3:<\/strong> Click on Try it<\/strong> under \u201cBirth and anniversary feature<\/strong>\u201d<\/p>\n![\"\"](\"https:\/\/www.growby.net\/blog\/wp-content\/uploads\/2024\/03\/1b4ac901-2795-49d6-8410-01292f4ec3be-1.png\")
<\/p>\n
You will see the dashboard as shown below<\/p>\n
![\"\"](\"https:\/\/www.growby.net\/blog\/wp-content\/uploads\/2024\/03\/birthday-1.png\")
<\/p>\n
Step 4: <\/strong>Select WABA account<\/p>\nStep 5: <\/strong>Write the name ( this is for your own reference)<\/p>\nStep 6:<\/strong> Select the time zone in which your data resides in<\/p>\nStep 7:<\/strong> Select any column from the drop down under the automation data column<\/strong><\/p>\nStep 8: <\/strong>You can customize the template by enabling any of the messages as shown in the picture.<\/p>\nStep 9:<\/strong> Enable the toggle button as highlighted in the image<\/p>\nStep 10:<\/strong> Click on Save<\/p>\nNote: <\/strong>If you want to add your own template, simply click on – \u201cClick here to see all available messaging template<\/strong>\u201d<\/p>\nThat’s it, your automated birthday message feature is enabled.<\/p>\n
Festival Discount<\/strong><\/h2>\nStep 1:<\/strong> Log in to app.growby.net<\/p>\nStep 2:<\/strong> Click on Automation<\/p>\nStep 3:<\/strong> Click on try it<\/strong> under the Festival discount<\/strong> feature<\/p>\n![\"\"](\"https:\/\/www.growby.net\/blog\/wp-content\/uploads\/2024\/03\/Growby-Whatsapp-automation-Chatbot-1-1.png\")
<\/p>\n
You will come across the following dashboard as shown in the picture below<\/p>\n
![\"\"](\"https:\/\/www.growby.net\/blog\/wp-content\/uploads\/2024\/03\/Growby-Automation-1-1.png\")
<\/p>\n
Step 4:<\/strong> Select your WABA account.<\/p>\nStep 5:<\/strong> Write the festival name of your choice<\/p>\nStep 6:<\/strong> Select the time zone<\/p>\nStep 7:<\/strong> Select the time at which the message should be sent to the customers<\/p>\nStep 8:<\/strong> Select the festival date from the calendar<\/p>\nStep 9:<\/strong> Select the message and customize it according to your needs.<\/p>\nStep 10:<\/strong> Enable the toggle button which is highlighted in the image<\/p>\nStep 11:<\/strong> Click on Save<\/p>\nNote: <\/strong>If you want to add your own template, simply click on – \u201cClick here to see all available messaging template<\/strong>\u201d<\/p>\nAnd that’s it, your festival reminder automation setup is complete.<\/p>\n
In this way, you can exploit the powers of automation using Growby\u2019s WhatsApp marketing software.<\/p>\n
<\/p>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
Growby\u2019s WhatsApp marketing software has powerful automation features. These features … <\/p>\n
\n2. Keyword Based Message<\/strong><\/p>\n
Welcome Message<\/strong><\/h2>\nUsing this feature, you can create a personalized message in the Growby dashboard. So that, when a customer messages you first, an automated greeting is sent to them instantly.<\/p>\n
Let us show how you can create:<\/strong><\/p>\nStep 1:<\/strong> Open app.growby.net and login with your credentials.<\/p>\nStep 2:<\/strong> Click on Automation <\/strong><\/p>\nStep 3:<\/strong> Click on Try It<\/strong> button under the Greeting Message Feature<\/p>\n<\/p>\n
You will see the following dashboard as shown in the pic below<\/p>\n
<\/p>\n
Step 4:<\/strong> Select your WABA Account<\/p>\nStep 5:<\/strong> Set the Name for greetings message (This is just for your reference)<\/p>\nStep 6:<\/strong> Type the greeting message you want the customers to receive.<\/p>\nStep 7:<\/strong> Enable the toggle button which is highlighted in the above image.<\/p>\nStep 8:<\/strong> Click on Save<\/p>\nLet’s jump on to the 2nd type of feature<\/p>\n
Keyword Based Message<\/strong><\/h2>\nIn this feature, you have to set certain trigger words. And those trigger words will have messages connected with them.
\nSo when a customer sends you a message with one of those trigger words in it, the message that was set up for thattrigger word will be sent to the customer.<\/p>\n
For ex: Let the trigger word be \u201cPrice<\/strong>\u201d
\nAnd you have set the message as \u201c To know the price, you can visiting our pricing page<\/strong>\u201dSo, when a customer texts you something like – \u201cHi, i would like to know the price of the software<\/strong>\u201d , the price word gets triggered, and the message is sent instantly.<\/p>\nLet us show you how you can create this using the Growby Dashboard.<\/p>\n
Step 1:<\/strong> Login to app.growby.net<\/p>\nStep 2:<\/strong> Click on automation<\/p>\nStep 3:<\/strong> Click on try it under the keyword based automation feature<\/p>\n<\/p>\n
You will see the following dashboard as shown in the pic below<\/p>\n
<\/p>\n
Step 4:<\/strong> Select your WABA account<\/p>\nStep 5:<\/strong> Write the name for this automation ( This is only for your reference )<\/strong><\/p>\nStep 6:<\/strong> Type the keywords in the \u201cWhen this happens\u201d<\/strong> box<\/p>\nStep 7:<\/strong> Choose the type of message you want to send under the \u201cTake this action\u201d<\/strong><\/p>\nStep 8:<\/strong> Write the message which you want to be sent when the keyword is triggered.<\/p>\nStep 9:<\/strong> Enable the toggle button which is highlighted in the above image.<\/p>\nStep 10:<\/strong> Click on Save<\/p>\nAnd that’s it, you have successfully set the keyword based automation for your business using the Growby Panel.<\/p>\n
Now, let move forward with the second category of automation feature<\/p>\n
Data Based Automation<\/strong><\/h2>\nIn data based automation, a message is sent when a matching date is found in your data.<\/p>\n
There are 3 categories in Growby\u2019s data based automation<\/p>\n
\n- Birthday and Anniversary<\/li>\n
- Festival Discount<\/li>\n
- Reminders ( coming soon )<\/strong><\/li>\n<\/ul>\n
<\/p>\n
Birthday & Anniversary<\/strong><\/h2>\nStep 1:<\/strong> Login to app.growby.net using your credentials<\/p>\nStep 2:<\/strong> Click on Automation<\/p>\nStep 3:<\/strong> Click on Try it<\/strong> under \u201cBirth and anniversary feature<\/strong>\u201d<\/p>\n<\/p>\n
You will see the dashboard as shown below<\/p>\n
<\/p>\n
Step 4: <\/strong>Select WABA account<\/p>\nStep 5: <\/strong>Write the name ( this is for your own reference)<\/p>\nStep 6:<\/strong> Select the time zone in which your data resides in<\/p>\nStep 7:<\/strong> Select any column from the drop down under the automation data column<\/strong><\/p>\nStep 8: <\/strong>You can customize the template by enabling any of the messages as shown in the picture.<\/p>\nStep 9:<\/strong> Enable the toggle button as highlighted in the image<\/p>\nStep 10:<\/strong> Click on Save<\/p>\nNote: <\/strong>If you want to add your own template, simply click on – \u201cClick here to see all available messaging template<\/strong>\u201d<\/p>\nThat’s it, your automated birthday message feature is enabled.<\/p>\n
Festival Discount<\/strong><\/h2>\nStep 1:<\/strong> Log in to app.growby.net<\/p>\nStep 2:<\/strong> Click on Automation<\/p>\nStep 3:<\/strong> Click on try it<\/strong> under the Festival discount<\/strong> feature<\/p>\n<\/p>\n
You will come across the following dashboard as shown in the picture below<\/p>\n
<\/p>\n
Step 4:<\/strong> Select your WABA account.<\/p>\nStep 5:<\/strong> Write the festival name of your choice<\/p>\nStep 6:<\/strong> Select the time zone<\/p>\nStep 7:<\/strong> Select the time at which the message should be sent to the customers<\/p>\nStep 8:<\/strong> Select the festival date from the calendar<\/p>\nStep 9:<\/strong> Select the message and customize it according to your needs.<\/p>\nStep 10:<\/strong> Enable the toggle button which is highlighted in the image<\/p>\nStep 11:<\/strong> Click on Save<\/p>\nNote: <\/strong>If you want to add your own template, simply click on – \u201cClick here to see all available messaging template<\/strong>\u201d<\/p>\nAnd that’s it, your festival reminder automation setup is complete.<\/p>\n
In this way, you can exploit the powers of automation using Growby\u2019s WhatsApp marketing software.<\/p>\n
<\/p>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
Growby\u2019s WhatsApp marketing software has powerful automation features. These features … <\/p>\n
Step 1:<\/strong> Open app.growby.net and login with your credentials.<\/p>\n Step 2:<\/strong> Click on Automation <\/strong><\/p>\n Step 3:<\/strong> Click on Try It<\/strong> button under the Greeting Message Feature<\/p>\n You will see the following dashboard as shown in the pic below<\/p>\n Step 4:<\/strong> Select your WABA Account<\/p>\n Step 5:<\/strong> Set the Name for greetings message (This is just for your reference)<\/p>\n Step 6:<\/strong> Type the greeting message you want the customers to receive.<\/p>\n Step 7:<\/strong> Enable the toggle button which is highlighted in the above image.<\/p>\n Step 8:<\/strong> Click on Save<\/p>\n Let’s jump on to the 2nd type of feature<\/p>\n In this feature, you have to set certain trigger words. And those trigger words will have messages connected with them. For ex: Let the trigger word be \u201cPrice<\/strong>\u201d Let us show you how you can create this using the Growby Dashboard.<\/p>\n Step 1:<\/strong> Login to app.growby.net<\/p>\n Step 2:<\/strong> Click on automation<\/p>\n Step 3:<\/strong> Click on try it under the keyword based automation feature<\/p>\n You will see the following dashboard as shown in the pic below<\/p>\n Step 4:<\/strong> Select your WABA account<\/p>\n Step 5:<\/strong> Write the name for this automation ( This is only for your reference )<\/strong><\/p>\n Step 6:<\/strong> Type the keywords in the \u201cWhen this happens\u201d<\/strong> box<\/p>\n Step 7:<\/strong> Choose the type of message you want to send under the \u201cTake this action\u201d<\/strong><\/p>\n Step 8:<\/strong> Write the message which you want to be sent when the keyword is triggered.<\/p>\n Step 9:<\/strong> Enable the toggle button which is highlighted in the above image.<\/p>\n Step 10:<\/strong> Click on Save<\/p>\n And that’s it, you have successfully set the keyword based automation for your business using the Growby Panel.<\/p>\n Now, let move forward with the second category of automation feature<\/p>\n In data based automation, a message is sent when a matching date is found in your data.<\/p>\n There are 3 categories in Growby\u2019s data based automation<\/p>\n Step 1:<\/strong> Login to app.growby.net using your credentials<\/p>\n Step 2:<\/strong> Click on Automation<\/p>\n Step 3:<\/strong> Click on Try it<\/strong> under \u201cBirth and anniversary feature<\/strong>\u201d<\/p>\n You will see the dashboard as shown below<\/p>\n Step 4: <\/strong>Select WABA account<\/p>\n Step 5: <\/strong>Write the name ( this is for your own reference)<\/p>\n Step 6:<\/strong> Select the time zone in which your data resides in<\/p>\n Step 7:<\/strong> Select any column from the drop down under the automation data column<\/strong><\/p>\n Step 8: <\/strong>You can customize the template by enabling any of the messages as shown in the picture.<\/p>\n Step 9:<\/strong> Enable the toggle button as highlighted in the image<\/p>\n Step 10:<\/strong> Click on Save<\/p>\n Note: <\/strong>If you want to add your own template, simply click on – \u201cClick here to see all available messaging template<\/strong>\u201d<\/p>\n That’s it, your automated birthday message feature is enabled.<\/p>\n Step 1:<\/strong> Log in to app.growby.net<\/p>\n Step 2:<\/strong> Click on Automation<\/p>\n Step 3:<\/strong> Click on try it<\/strong> under the Festival discount<\/strong> feature<\/p>\n You will come across the following dashboard as shown in the picture below<\/p>\n Step 4:<\/strong> Select your WABA account.<\/p>\n Step 5:<\/strong> Write the festival name of your choice<\/p>\n Step 6:<\/strong> Select the time zone<\/p>\n Step 7:<\/strong> Select the time at which the message should be sent to the customers<\/p>\n Step 8:<\/strong> Select the festival date from the calendar<\/p>\n Step 9:<\/strong> Select the message and customize it according to your needs.<\/p>\n Step 10:<\/strong> Enable the toggle button which is highlighted in the image<\/p>\n Step 11:<\/strong> Click on Save<\/p>\n Note: <\/strong>If you want to add your own template, simply click on – \u201cClick here to see all available messaging template<\/strong>\u201d<\/p>\n And that’s it, your festival reminder automation setup is complete.<\/p>\n In this way, you can exploit the powers of automation using Growby\u2019s WhatsApp marketing software.<\/p>\n <\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" Growby\u2019s WhatsApp marketing software has powerful automation features. These features … <\/p>\n<\/p>\n<\/p>\nKeyword Based Message<\/strong><\/h2>\n
\nSo when a customer sends you a message with one of those trigger words in it, the message that was set up for thattrigger word will be sent to the customer.<\/p>\n
\nAnd you have set the message as \u201c To know the price, you can visiting our pricing page<\/strong>\u201dSo, when a customer texts you something like – \u201cHi, i would like to know the price of the software<\/strong>\u201d , the price word gets triggered, and the message is sent instantly.<\/p>\n<\/p>\n<\/p>\nData Based Automation<\/strong><\/h2>\n
\n
<\/p>\nBirthday & Anniversary<\/strong><\/h2>\n
<\/p>\n<\/p>\nFestival Discount<\/strong><\/h2>\n
<\/p>\n<\/p>\n