{"id":4918,"date":"2025-05-26T08:50:10","date_gmt":"2025-05-26T08:50:10","guid":{"rendered":"https:\/\/www.growby.net\/blog\/?p=4918"},"modified":"2025-05-26T10:02:46","modified_gmt":"2025-05-26T10:02:46","slug":"onboarding-whatsapp-business-app-users-aka-coexistence","status":"publish","type":"post","link":"https:\/\/www.growby.net\/blog\/onboarding-whatsapp-business-app-users-aka-coexistence\/","title":{"rendered":"How to link WhatsApp Business App with Growby (WhatsApp Co-existence Feature)"},"content":{"rendered":"
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WhatsApp has launched\u00a0 a new ‘WhatsApp Co-existence’ feature to allow WhatsApp business app numbers to be used with Growby platform.<\/span> Customers who are successfully onboarded after choosing this option will then be able to use Growby app to message their customers at scale, but still have the ability to send messages on a one-to-one basis using the WhatsApp Business app, while keeping messaging history between both apps in sync.<\/span><\/p>\n

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How it works\u00a0<\/span><\/strong><\/h4>\n

When you setup, you will be given the option to connect an existing WhatsApp Business app account to Cloud API:<\/p>\n

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Business who choose this option and enter their WhatsApp Business app phone number will be presented with a QR code and instructions to check for a new WhatsApp Business app message:<\/p>\n

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The WhatsApp message instructs the business to use the app to scan the QR code displayed in Embedded Signup:<\/p>\n

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Tapping the button in the message informs the business that they will be given the option to share their WhatsApp Business app messaging history with you:<\/p>\n

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Tapping the Scan QR code<\/strong> button in the app then gives the business the option to share their chat history with you.<\/p>\n

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After the business chooses an option and scans the code, they can complete the remainder of the Embedded Signup flow.<\/p>\n<\/div>\n<\/div>\n

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Requirements\u00a0<\/span><\/strong><\/h4>\n