Looking for the best Aisensy alternative? You’re in the right place! We look for an alternative with the hope that there is something more better and economical out there.
And we are excited to say that, there is!!
Whether you’re thinking of switching from AiSensy or just want to see what else is available, you’re not alone. Especially for businesses in India and Latin America, where the demand for these services is booming.
We’ve put together a handy list of the top 15 AiSensy alternatives to keep an eye on in 2024.
- Growby
- Twilio
- Verloop
- Kalerya
- Morph.ai
- Yalochat
- Trengo
- Intelliclicks
- Gupshup
- Businessonbot
- Walichat
- Gallabox
- Zoko
Growby
Growby is an official Meta business partner. It provides WhatsApp marketing software powered by the official WhatsApp API.
Its powerful software helps businesses broadcast WhatsApp messages to their customers very easily.
Features of Growby that makes it the best Aisensy alternative are:
Interactive Inbox: Businesses can interact with the customer’s messages.
Contact Management: Easily import 1000s of contacts seamlessly.
Campaign Management: Broadcast 10000s of messages in seconds.
WhatsApp AI Chatbot: 24×7 customer services can be provided using the powerful AI chatbot.
Pros:
- User Friendly interface
- Powerful ChatGPT powered WhatsApp AI Chatbot
- WhatsApp whitelabel reseller program available
- Perfect for any kind of verified businesses
- In-depth campaign reports to analyze and strategize marketing campaigns
Cons:
- At first glance, being web-based seems like a downside, until you realize it works smoothly on any device, making limitations disappear
Twilio
Twilio is known for its feature-packed Flex app, securing its place as a top choice among Facebook’s marketing partners. You’ll find everything from an omnichannel contact center and web chat to SMS campaigns, call tracking, phone validation, and immediate alerts. However, getting the most out of Twilio does require some technical knowledge.
Pros:
- It’s highly customizable and scalable, making it a go-to for businesses of any size.
- Easy to integrate with a few apps and digital platforms.
- It has reliable message delivery and real-time analytics, providing insights into performance and delivery metrics.
Cons:
- The platform can be complex for those without a technical background.
- Its API features may seem limited compared to other WhatsApp Business API options.
- New users might find the interface a bit complicated.
- Twilio prefers users to adopt their provided phone numbers for WhatsApp Business, though external numbers are allowed under certain conditions.
- Customer support could be improved.
Free Trial:
- Twilio offers a straightforward, no-commitment free trial without needing a credit card. Just sign up and start exploring.
Pricing:
- Twilio’s pricing is at $1/user per hour or a monthly fee of $150/user, reflecting its premium features
Verloop
Verloop steps up as a formidable player in the conversational AI field, offering businesses a powerful tool with WhatsApp Business API. This platform aims to strengthen customer relationships through automated messaging, real-time tracking, and seamless integration with top CRM and e-commerce systems. With a focus on improving customer interaction and support, Verloop champions WhatsApp as a key communication channel.
Pros:
- Quick bot responses to keep users engaged.
- Live chat with agent monitoring, enhanced by detailed productivity analytics.
- Integration with well-known CRM and e-commerce platforms.
Cons:
- Lack of 24/7 customer support.
- Unclear pricing and plan details on their website.
- May not offer some specialized features needed by certain businesses.
- Additional charges for message delivery.
Kaleyra
Kaleyra shines in the conversational commerce space, setting itself apart as a leader in communication technology. Its WhatsApp Business APIs come loaded with standout features like media sharing, interactive quick reply buttons, smart auto-replies, cutting-edge chatbots, and custom interactive message templates, to name a few.
Pros:
- Plenty of customization options to meet specific business needs.
- Supports a wide variety of media communications, including document sharing, video tutorials, QR codes, e-tickets, audio files, and even features to locate the nearest store.
- Advanced chatbots that provide real-time updates to customers.
Cons:
- Lack of a free trial version may turn away some interested parties.
- Customer support is limited to email or form submissions, without the option for direct phone conversations.
- Compared to its peers, the chatbot features might not seem as innovative and could use some improvements.
Free Trial:
- Unfortunately, Kaleyra does not offer a free trial.
Pricing:
- Details on Kaleyra’s pricing are not readily available. It’s advised to contact them directly to get a personalized quote.
Morph.ai
Morph.ai stands out as a leading provider of WhatsApp Business API, making a significant mark in the global business arena. It’s designed to help businesses enhance their customer interactions, supercharge their marketing efforts, and boost sales. With its powerful platform, Morph.ai aims to revolutionize business communication and marketing strategies.
Pros:
- Tailored for excellent customer communication, making it a user-friendly platform.
- Integrates seamlessly with CRM systems and various essential business tools.
- Equipped with marketing automation tools and solid sales support to drive success.
- Features an analytics suite that provides valuable insights into campaign performances.
Cons:
- Customization options might be somewhat limited.
- Language support may not cover all geographic regions, potentially restricting its use.
- The process to get up and running fully can be somewhat lengthy.
Free Trial:
- ai offers a substantial free trial for its WhatsApp Business API services, allowing businesses to test out its features before committing to a paid plan.
Pricing:
- Details on the pricing of Morph.ai’s WhatsApp Business API services are kept under wraps. Interested parties should contact their customer service or sales team for a detailed quote.
Yalochat
Yalochat stands at the forefront of conversational commerce, merging WhatsApp Business API integration with AI-driven chatbots, strong multimedia support, and a detailed analytics suite. Their platform offers more than just tools; it provides a complete environment for businesses to create personalized chatbots, launch effective campaigns, and deeply analyze customer interactions to improve engagement.
Pros:
- Features AI-powered chatbots that take customer engagement to new heights.
- Supports a wide range of multimedia content, from engaging images to captivating videos.
- Includes a dynamic analytics dashboard that provides comprehensive performance insights, allowing businesses to stay well-informed.
Cons:
- Customizing chatbots might feel somewhat limited, lacking in some detailed controls.
Free Trial:
- Yalochat offers a free trial, giving businesses a chance to try out the platform. The exact duration of the trial isn’t clearly stated on their website.
Pricing:
- Yalochat keeps pricing information under wraps. To get a clear understanding of costs, contacting Yalochat directly for a customized quote is advised.
Trengo
Trengo is a help desk tool. While it may seem like an expensive choice at first, with initial costs appearing lower but increasing as you add multiple addons to your shared inbox, the software’s well-thought-out user interface and a plethora of integrations make up for the pricing. It also stands out by allowing you to merge Email, Facebook Messenger, WhatsApp, SMS, voice, live chat, and many more applications in one place.
Pros:
- Consolidates all inboxes in one place.
- Enables the creation of an online help center for internal use.
- Supports internal team collaboration with the Scale and Enterprise plans. (Note: The Grow plan does not include team chat but it can be added as an addon.)
Cons:
- Difficult to view the history of closed tickets, potentially causing customers to repeat information about previously closed tickets.
- Costs can significantly increase if you’re not careful about monitoring the features/addons being utilized.
- Lack of Office 365 integration, which could be a deal-breaker for businesses reliant on Outlook or other Microsoft products.
- Requires a minimum of 4 seats to use the WhatsApp feature.
Pricing:
- Starts at $15/month.
- Get Addons for shared inboxes come at an additional monthly cost.
Intelliticks
IntelliTicks is a WhatsApp bot service that helps you capture important leads and increase sales around the clock. It can tailor a sales pitch for each visitor based on factors like the webpage they’re on, the time, their location, where they came from, and what device they’re using. Thanks to its use of natural language processing (NLP), it can understand what users want and respond appropriately.
Pricing:
You can start without any cost and have up to 60 conversations per month. If you need more, paid plans begin at $20/month for 300 conversations. For $80/month, you get 3,000 conversations and features like automated FAQs. At $240/month, the service expands to 30,000 conversations, includes your own branding, and gives you priority support.
Pros
- When a visitor is recognized as a valuable lead, the sales team is immediately notified to take over the conversation.
- You can tailor how information is shared with potential customers, including when to request their contact details.
- Alerts can be sent instantly to desktops, mobile devices, or email.
- The customer support team is helpful and will tailor the tool to fit your business.
Cons
- It might take some time to learn how to use the tool effectively, as there aren’t many instructional videos available.
- Analyzing CRM performance requires manual effort.
- Managing chatbots across several websites can be challenging due to the lack of a simple way to organize chats by website.
Gupshup
GupShup stands out in the cloud communication field, offering top-notch services including the WhatsApp Business API to businesses of all sizes. With GupShup, companies can send unlimited multimedia messages, showcase their products through detailed catalogs, manage orders efficiently, and utilize advanced chatbots to improve customer service. Its unique combination of conversational AI and real-time analytics enables businesses to significantly enhance how they interact and engage with customers.
Pros:
- Automates WhatsApp marketing messages with ease.
- Transforms your WhatsApp account into an active online sales channel.
- Offers advanced chatbots to take customer service to the next level.
- Supports multiple languages and automatic translation for templates.
Cons:
- Generally more expensive compared to other options in the market.
- WhatsApp’s strict rules on message frequency and limits could reduce the effectiveness of GupShup’s API.
- GupShup’s API may be difficult for those without a technical background.
- Integrating GupShup’s API with other systems might require extra effort and resources.
- There are additional fees for message formatting.
Pricing:
GupShup doesn’t publicly share its pricing details. For specific pricing information, you’ll need to contact them directly for a customized quote.
BusinessonBot
BusinessOnBot is a platform designed to facilitate comprehensive marketing operations on WhatsApp, utilizing chatbots, automated messaging sequences, and bulk messaging capabilities. Originating from India, this tool has garnered support from Y Combinator, highlighting its credibility and potential in the digital marketing space.
Advantages:
- Specializes in automating the ecommerce process, leveraging AI for frequently asked questions, retargeting campaigns, and upselling, thereby minimizing the need for manual oversight.
- Offers features to monitor individual customer service agents’ resolution times and workloads, which aids in efficient team management.
- Beyond standard automated messages like cart abandonment and shipping updates, it supports notifications for re-ordering items, such as prompting customers to buy shampoo every 20 days or restock their snack box monthly.
Disadvantages:
- While tailored for ecommerce operations, it lacks a product catalog feature that would allow for the direct display of items and purchasing options on WhatsApp.
- The analytics dashboard could benefit from a more visual representation to provide clearer insights into data trends, helping users understand whether their business growth is accelerating, decelerating, or plateauing.
WaliChat
WaliChat offers a multi-agent chat platform designed specifically for WhatsApp, allowing various team members to simultaneously handle customer inquiries through a single WhatsApp number.
Advantages:
- It supports integration with your existing CRM software through API and Webhooks.
- Features such as internal notes and labels help preserve chat context.
- Advanced analytics are provided to monitor message volume and agent workload.
Disadvantages:
- The platform is limited to serving as a customer service tool on WhatsApp and does not support chatbot creation or automation features.
- It is most suitable for small businesses focused on customer service via WhatsApp, lacking broader functionalities for lead generation, conversion, or extensive automation.
Gallabox
Gallabox is a tool that boosts lead generation and sales for businesses by utilizing WhatsApp Business APIs, chatbots, and shared inboxes for multiple agents.
Advantages:
- Easy to set up and integrate without the need for coding skills.
- Conversations are automatically assigned to agents, who can also manually claim conversations for themselves.
- Offers seamless integration with Shopify and WooCommerce, enhancing e commerce capabilities.
Disadvantages:
- The chat analytics feature could be improved by providing data on additional metrics.
- Lacks a product catalog feature, requiring businesses to redirect leads to their website via links to showcase products.
DelightChat
DelightChat is a WhatsApp marketing software designed specifically for small to medium-sized enterprises. It offers an innovative conversation-first approach, enabling businesses to efficiently handle support queries and improve customer service, all through a unified interface.
Pros:
- Provides a full WhatsApp Marketing suite, allowing you to send broadcast messages to your customer lists via the official API.
- Offers access to the Official WhatsApp API, including assistance with applying for the free Green Tick verification.
- Facilitates responding to customer inquiries and team collaboration from a single screen, eliminating the need to switch between tabs and reducing productivity losses and work hour wastage.
Cons:
- Currently, DelightChat integrates exclusively with Shopify, which means it can access data from the Shopify admin dashboard. Integration with other ecommerce platforms like WooCommerce is planned for the future.
Zoko
Zoko provides WhatsApp marketing software, particularly beneficial for Ecommerce businesses. It sets itself apart with a user-friendly interface that simplifies operations such as WhatsApp broadcasting, automation, cart recovery, and more.
Pros:
- Offers specialized features for Ecommerce, like cart recovery, cash-on-delivery confirmation, and review collection.
- Provides a mobile app for on-the-go management.
- Supports multiple live human chat support on a single number.
Cons:
- Pricing is relatively high compared to other similar WhatsApp marketing tools.
- Does not allow for integration with a WhatsApp chatbot.
- Limited to Shopify for integrations, lacking broader compatibility.
- No free trial option is available, limiting initial evaluation.
- Primarily targets the US market, with less focus on Indian users.
Pricing:
Zoko’s pricing begins at Rs 2650 per month for small teams, with a Business plan at Rs 15,845 per month aimed at larger businesses. Additionally, there’s a charge of Rs 1.17 per conversation, plus separate WhatsApp conversation charges.
Tyntec
Tyntec is highly rated as an alternative to Interakt, recognized for its comprehensive WhatsApp Business API services. As an official WhatsApp Business Solution provider, Tyntec offers businesses the ability to:
- Obtain WhatsApp verification (Green Tick verification).
- Integrate WhatsApp Business API with existing systems or utilize their Support Inbox system to minimize coding requirements.
- Enhance customer support with interactive or clickable buttons.
Pros:
- Quick onboarding process within 48 hours for immediate start with WhatsApp Business API.
- Capability to send a wide variety of rich messages for an enhanced user experience on WhatsApp.
- Developer-friendly API and the possibility for customized integrations with powerful software tools.
Cons:
- Higher pricing structure, with separate charges for WhatsApp Business API and the Support Inbox system.
- No functionality for sending bulk messages on WhatsApp.
- Lacks integration options for WhatsApp Chatbots.
- Requires a developer team for integration if opting to use WhatsApp API with current systems.
Pricing:
Tyntec offers three monthly pricing tiers: a Starter plan at $99, a WhatsApp Growth Plan at $199, and an Enterprise Plan at $349.
- The Starter plan includes messaging for up to 1,000 active contacts, with a $0.11 charge per unique contact after reaching the threshold.
- The Growth plan expands to 3,500 unique contacts, charging $0.06 for additional contacts.
- The Enterprise Plan supports up to 6,000 unique contacts, with a further charge of $0.036 for additional contacts.
There are no setup fees or limits on the number of messages sent, although these plans do not include the separate WhatsApp Business API messaging fees for template and session messages.
Tyntec is a top choice for businesses with a dedicated development team ready to leverage the WhatsApp API integration with existing systems.
Conclusion
In conclusion, as businesses continue to search for the most effective and economical tools for engaging with their customers via WhatsApp, the quest for a robust AiSensy alternative is more relevant than ever.
Among the vast array of options explored, Growby emerges as the standout choice. With its user-friendly interface, powerful ChatGPT-powered WhatsApp AI chatbot, and comprehensive features like contact and campaign management, Growby not only offers an impressive alternative but also positions itself as the best AiSensy alternative available in 2024.
Whether you’re a verified business looking to enhance your WhatsApp marketing strategy or in need of in-depth campaign reports to fine-tune your approach, Growby’s offering is unmatched, making it the go-to solution for businesses aiming to maximize their customer engagement and marketing efficiency on WhatsApp.
