Turn one-time orders into repeat customers. Send order updates, daily deals, and one-tap reorders on WhatsApp — the app your customers already check constantly.
Grocery and food delivery is a repeat-order business, and the businesses that win are the ones customers don’t have to think hard about reordering from. Push notifications get dismissed and emails get ignored, but a WhatsApp message about an order or a deal gets opened. That’s why grocery and food delivery brands are moving customer communication onto WhatsApp.
The everyday friction that slows businesses like yours down.
App push notifications get dismissed unread, so customers fall back on calling or messaging support just to check where a simple order has gotten to.
A generic discount blasted to every customer at once feels irrelevant to most of them, so open rates and redemptions stay low no matter how good the offer is.
Customers who have to reopen an app and rebuild their usual basket from scratch every time are exactly the ones a competitor's easier reorder flow will win over.
Real workflows Growby customers run every day.
Automatically send a confirmation the moment an order is placed, followed by real-time updates as it's packed, dispatched, and delivered — keeping customers informed without a single support call.
Segment customers by location or purchase history and send timely offers — a lunch-hour discount, a weekend produce deal — that drive same-day orders instead of generic promotions nobody opens.
Let customers browse your product catalog and reorder their usual basket directly inside WhatsApp, reducing the friction of opening a separate app or website.
For milk runs, weekly grocery boxes, or meal subscriptions, automatically remind customers before their next delivery or renewal date, cutting missed deliveries and accidental cancellations.
When an item in an active order runs out of stock, message the customer instantly with substitute options instead of leaving them to find out only at delivery.
Follow up automatically when a customer abandons a cart or leaves an order incomplete, and request quick feedback after delivery to catch quality issues before they turn into churn.
Confirmations, tracking updates, and reminders go out automatically at a volume no support team could handle manually, even during peak order hours.
Routine order questions are handled by automation, so your team's shared inbox stays focused on the conversations that genuinely need a human, like a delivery problem or special request.
Built on Meta's official Business API, so your order updates and deal broadcasts stay fully compliant with WhatsApp's business messaging policies.
See open rates and order conversions on every deal broadcast, so you know exactly which offers and segments are driving repeat purchases.
Join 1000+ businesses using Growby to engage customers, automate conversations, and drive more sales on WhatsApp.
Try For FreeView PricingCan Growby send automatic order and delivery updates?
Can I broadcast daily or weekly deals to customers?
Can customers reorder without opening the app?
How do subscription reminders work for recurring orders?
